5
Harrell Automotive

Extra Effort is Always There!

We truly appreciate the positive feedback! Thank you now, more than ever, for supporting local family business!

- Harrell Automotive
5
Harrell Automotive

So, I live in Missouri, but once a semester, I visit my girlfriend for a week who lives in Erie. I just had had my mustang's AC compressor replaced before i went up to Erie. The day before I was scheduled to come back home, 850+ miles from home, my compressor catches fire and melts my serpentine belt. Harrell's went above and beyond in a way that I've never seen from any mechanic to make sure that I was done right, fairly, and that I made it home on time. Everyone I talked to was super polite, on it, and ready to go. Mike even caught issues that my regular mechanic never even mentioned. Big issues, like my car wasn't holding oil and I was leaking power steering fluid. He did what was necessary to get me home safe, had it finished just in time, and even advised me on fair prices for the rest of it. The cherry on top, though, was that they popped in an air freshener and CLEANED AND VACUUMED MY CAR??? If I lived in the Erie area, they would be the ONLY ones touching my car. Honestly, I wish I could give this place a higher rating. I've never had anyone work on my car and feel so sure that it was done right and feel so taken care of. I'm at home laying in bed for the first time in a week, safe and sound, and it is soley thanks to Harrell's. Thank you guys so much.

It was our pleasure to help you get back on the road Shane! We take each job seriously from regular manufacturer recommended maintenance to the unexpected breakdown, and we strive not just to meet but to exceed expectations. Love the feedback that you made it home safe and sound, next time you're in Erie feel free to stop by even just for a snack and to say hello! Enjoy your summer and thank you once again.

- Harrell Automotive
5
Harrell Automotive

quick repair...great customer service... thank you..drives great..it is like going from a yugo to a cadillac.. Thanks for saving me money..

Thank you for the positive feedback Toby! We strive to go above and beyond on each visit, sounds like we did just that for you. Now more than ever we thank you for supporting local business.

- Harrell Automotive
5
Harrell Automotive

My car smelled so nice and it was clean and dusted!!

5
Harrell Automotive

Harrell is a wonderful local auto shop that puts customers first. I enjoy their customer service and when Paisley visits me in waiting room!

5
Harrell Automotive

Recommend anyone of any sort of vehicle to bring they car by for any aftermarket parts or even repairs. Brought my 2016 c300 4matic to them with an aftermarket part in hand for them to install (Aluminum Intake Tube). Completed the job no issue and even accommodated to some changes for me without and hassle. They may work mainly on trucks but sure do have a few tricks up their sleeve when it comes to german engineering that’s for sure! Thanks Mike again!

Thanks for the recommendation Jacob! It's our goal not to meet but exceed expectations; glad we did just that.

- Harrell Automotive
5
Harrell Automotive

A wonderful family owned business! Friendly and fair, they always go out of their way to make sure the customer is satisfied. I have been going here for 3 years and trust fully their expertise and skill. I would highly recommend Harrell Automotive!

1
Harrell Automotive

These people are TERRIBLE!!! 1. They like to drive around recklessly in their company trucks and smash into other peoples vehicles ONLY so they can call THEIR tow people to have it delivered to THEIR establishment so the can get the write off for it (which they are currently battling that lawsuit and losing) Which in fact the numb nut in their cover photo is the one who was driving the truck on February 21st 2015 and smashed into my families car head-on cause he was driving over the speed limit during a snow storm on the bayfront and did just as I said above. He had all THEIR people handle it so they could earn the buck. Seeing your face makes me wanna puke. 2. If you EVER take your car to them for simple maintenance or repair prepare for it to come out with more problems that THEY create while "fixing " your car then also prepare to be lied to when you call them out for it and they tell you "I don't know what your talking about". They refuse to take responsibility for their mess ups simple as that. These people are disgusting and deserve all their assets stripped from them which will happen soon. I encourage ANYONE who has any discrepancy with this company if you have a solid case lawyer up and take down this filth. Erie doesn't need crooked business like this

5
Harrell Automotive

Your team never fails us. We had a difficult issue with our truck and you rolled up your sleves and figured it out. Last summer I took our Avalon to the dealer and they couldnt figure out our air conditioning. You were able to find a chewed wire. Darn those squirrels. But you fixed it and saved us money. Great job!

5
Harrell Automotive

Harrell Automotive is a wonderful family owned business who cares about their customers and community. I have been going there for 3 years now, and can say they have impeccable honesty and communication. They go out of their way to make sure their customers know what is being done and how much it costs. The owner has personally called me and/or text messaged me multiple times giving me updates. I always feel valued and appreciated. I give them 5 stars and would recommend them to anyone!

Thank you Carla! We truly appreciate the positive feedback

- Harrell Automotive