2
Harrell Automotive

I was charged $118 to.see if I had a dead battery . When I arrived the girl said I needed to go car shopping my car was unsafe to.drive. I ended up going to.where I purchased my car. They handled everything that was on the print out from Harrells without issue My SUV is still in great shape.for age, runs wonderfully. Sub frame replaced. Had car back in a week.

As to respect your privacy we will refrain from sharing the photos we had shown you of your vehicle. The overall condition of the car was the basis for the conversation, that coupled with the frame damage/rot which was considerable. When you towed in the car for a no start, we spent a bit of time looking into what presented as an intermittent electrical issue. The vehicle started right up while at our shop, additionally the battery tested okay. Our discussion if you recall was that "if it were me", I would consider replacing the car. Once your inspection is due there will be more repairs needed and the elctrical issue still had not been fully diagnosed. You chose to take the vehicle. The $118 charged was less than the actual time we did spend on your vehicle. If you have found a solution you feel safe with as you work through the additional repairs/problems we wish you the best. Stay safe.

- Harrell Automotive
5
Harrell Automotive

First time here. My wheel bearing was shot and they fixed it the same day. I didn't have an appointment. Absolutely the best experience getting auto work done ever. I needed help paying and they went above and beyond to make sure my car was safe to drive. They are extremely efficient, honest and have a really nice lounge area too. Definitely recommend!!

Thank you so much for the 5 ☆ Mark! Good luck in your job interview, we are so happy we could get you back on the road safely!

- Harrell Automotive
4
Harrell Automotive

We appreciate the positive feedback :) Thanks for taking the time to leave the review!

- Harrell Automotive
5
Harrell Automotive

Michael and Tiffany Harrell run every aspect of their family business with genuinely thoughtful personal touches that make you feel instantly like old friends or trusted family. Phones are answered promptly and courteously and I was even able to make a same day appointment! My inspection found a necessary repair I hadn't planned on but it was still completed by the end of the day. The waiting area is quite large and extremely clean. It contains a coffee and snack area, large clean bathrooms and multiple comfortable (and cute!) seating options. You actually might think you stumbled into a coffee bar or salon! It has none of the usual noxious smells or jarring noises either. One of the BEST perks is the sweetest, prettiest, good girl of a chocolate lab named Paisley who might even bring you her toys and play fetch!👍🏻👍🏻

5
Harrell Automotive

Thanks for the positive feedback!! Glad we got it right, we strive to go above and beyond eberytime.

- Harrell Automotive
4
Harrell Automotive

Thanks for the positive feedback, we appreciate it. Especially now more than ever we appreciate that you support locally owned family business.

- Harrell Automotive
5
Harrell Automotive

Great job on a difficult repair..stayed late to get it done..thanks

5
Harrell Automotive

Great experience with Harrell Automotive today, they did everything as asked and were pleasant to deal with. Pricing was fair! I will recommend them to anyone that needs service of any kind for their vehicle!

5
Harrell Automotive

Great service.very professional.fair prices

5
Harrell Automotive

Got me in real fast with no appointment for small repair. They always treat me good. Love their new location.