5
Harrell Automotive

I couldn't be happier. I'd taken a different car there previously for a transmission diagnostic. They were honest, reasonable, and explained my options thoroughly. I chose not to get work done at that time on that car, because it was just a beater that I was using for a delivery job. But the experience was good enough that I entrusted them with major repairs on my beloved classic car... a 25 year old Volvo 240 station wagon. Yeah, I know, it isn't a hot rod. But I love her dearly and don't trust her to just anyone. For people who complain about speed: Good, fast, cheap - pick any two. This shop takes its time, but it does quality work at a quality price. People who do fast and cheap aren't always trustworthy and the work doesn't always hold up. It takes time to get parts for a 25 year old car, and there were a couple of issues that didn't manifest until the work was actually underway. That said, at every step of the process Matt was happy to give me updates and keep me informed of what they needed to do and why. I felt that the mechanic doing the work, Paul, completely understood my passion to keep this car running for another 25 years, and gave me his best effort to help that happen. I'm 150 miles away from my usual mechanic, from whom I've come to expect this level of quality and service, and it was a great pleasure to find that I didn't have to drive all the way to Pittsburgh to go see him. Harrell Automotive did a great job for me, at a fair price.

5
Harrell Automotive

Good news travels fast in the dog show world. Heard you people did great honest service and went that extra mile to help with the dog show people. Being kind and thoughtful will get you lots more business as we all travel those shows and have rigs! Honest folks are hard to come by. God bless thank you! Barbzeee

5
Harrell Automotive

The perfect place for ANY car work done, also whatever you need such as tuning, etc. They got it fair deals, perfect shop for me.

5
Harrell Automotive

Friendly service, and quite Knowledgeable

5
Harrell Automotive

Incredibly honest, fair, kind, generous, helpful, efficient, and knowledgeable. We were in great hands. We were en route from western Iowa to New Hampshire, and our engine started falling out of our car (due to the previous mechanics not properly fastening the motor mount!!!). This resulted in a broken axle and 2 broken hoses. Paul and everybody at Harrell squeezed us into their busy schedules, hunted down the parts or repaired them and had us on the road again by the end of the day. Amazing. We were treated so well -- and that as out-of-towners who will likely only ever be 1-time customers. Beyond the actual work they did, they also created a pleasant atmosphere that was relaxing to wait in. We enjoyed our chats! Truly phenomenal customer service in every way. Whether you're wishing to only pass through town or you live in Erie, Harrell is the place to go for your automotive needs.

5
Harrell Automotive

Honest and accurate diagnostics. They do the work they say they are going to do. Quality work and competitive price. Definitely professional quality not the corner garage or the buddy down the street.

5
Harrell Automotive

5
Harrell Automotive

I can't say enough about this place, very nice and informative, Mike, Ralph, Jim, Tiffany, Paul, Matt, and Mark, are all so nice..took the time to explain to me everything that was going on with my car(even tho I didn't understand it). I will recommend everyone to Harrell automotive! :-)

5
Harrell Automotive

The best guys in town. Professional and they care!

5
Harrell Automotive