5
Harrell Automotive

Very friendly and knowledgeable crew... good find!

We are here when you need us and appreciate taking a moment to leave the review!

- Harrell Automotive
5
Harrell Automotive

Great customer service, got me in the day I called would definitely be a recurring customer if I was staying in the area

We truly appreciate the feedback Jacob and if you are traveling through stop by for a coffee! Have a great day

- Harrell Automotive
5
Harrell Automotive

very happy overall experience. Repaired my vehicle timely. Staff was pleasant. wish they had a pop machine..... not looking forward to my next visit but it will be at Harrells thanks again guys

If you are in the area stop by for a coffee! We love seeing our customers even if they aren't in need of repairs. Our community is the best!

- Harrell Automotive
5
Harrell Automotive

Great and courteous service! My vehicle was at two other mechanics for the same problematic issue...Harrell identified the actual problem and fixed it the first time they had it! Thanks!

Laura, Thank you for letting us take care of your vehicle. We strive for excellence and your feedback is greatly appreciated.

- Harrell Automotive
5
Harrell Automotive

Outstanding service, quality workmanship and a fair price.I started taking my cars to Harrell Automotive several years ago after the shop i had gone to for the last two decades closed. It is great to work with people you can trust to do the job right the first time as well as work around my busy schedule. I am happy to recommend them to anyone that values service and quality.

Thanks Jeff! We certainly appreciate the positive feedback and recommendation!

- Harrell Automotive
5
Harrell Automotive

Eries top independently owned repair facility. I take my car here because of the unsurpassed honesty of the staff. Recently had my car making a growling noise while driving. I called them to see if they could look at it. They were booked and it was on short notice but the owner himself walked out of his office and looked at it personally. Mike took me to my car and showed me a bad wheel bearing. He gave me a qoute and I asked if they had time to do. Mike said his other technicians were busy but he would personally do it himself to get me back on the road. I agreed to the work and Mike replaced the wheel bearing , which was not a very easy job. Meanwhile my 8 year old son and I waited in their customer waiting area. Tiffany the owners wife even ordered us lunch that was delivered. I cant say enough about the outstanding customer service and hospitality of this business. Mike finished and we were back on the road with a fixed and safe car again. Thank you again for a great experience you have restored my faith when it comes to automotive repairs.

Thank you for your confidence in Harrell Automotive Mark! We were pleased we could accommodate you and your son!

- Harrell Automotive
5
Harrell Automotive

Quality of service and very knowledgeable staff. I think they can fix anything.

5
Harrell Automotive

If you are in the Erie area I highly suggest Harrell Automotive. From cars to busses they handle it all. I recommend Mark Merski one of the best techs I've met in the industry. All of them are great actually. Seriously knowledgeable people.

5
Harrell Automotive

The boys at Harrell's Automotive were great. We broke down on are way through Erie PA and they got us in the next morning. I drive an 85 VW Vanagon so not everyone works on these. Marshal took my call and was super informative and recommended us some lodging nearby. We were on the road by 12 and truly didn't lose anytime with our road schedule. I highly recommend these folks. Honest and friendly. #backtothevanagon

1
Harrell Automotive

Dishonest and faulty service. Wanted an extra 20 hours of labor(valve cover and oil pan complete removal and replacement is well north of 10 hours at least... add double for these slow techs) for repairs that were not needed and were in perfect condition according to a genuine BMW dealer and BMW specialty trained mechanic. At first I trusted their opinion.. BIG MISTAKE. I am glad I sought another opinon which revealed the nefarious business practices going on here. Sad. Addendum: Since my credibility has been questioned, I have attached a copy of my invoice which states that the valve cover and oil pan were leaking in writing. If you are not sure of something don't put it in writing and try to defend it like it never happened. Take responsibility and treat people fairly and you will be justly rewarded with great reviews.

False review. Customer provided earlier false review, amended it, took down, then put this one up. Customer was never quoted 20 hours, customer was advised diag time was needed which he declined. Egregious false review of a family business.

- Harrell Automotive