Dishonest and faulty service. Wanted an extra 20 hours of labor(valve cover and oil pan complete removal and replacement is well north of 10 hours at least... add double for these slow techs) for repairs that were not needed and were in perfect condition according to a genuine BMW dealer and BMW specialty trained mechanic. At first I trusted their opinion.. BIG MISTAKE. I am glad I sought another opinon which revealed the nefarious business practices going on here. Sad. Addendum: Since my credibility has been questioned, I have attached a copy of my invoice which states that the valve cover and oil pan were leaking in writing. If you are not sure of something don't put it in writing and try to defend it like it never happened. Take responsibility and treat people fairly and you will be justly rewarded with great reviews.
False review. Customer provided earlier false review, amended it, took down, then put this one up. Customer was never quoted 20 hours, customer was advised diag time was needed which he declined. Egregious false review of a family business.
- Harrell Automotive