5
Harrell Automotive

I came here and had my power steering fixed. Great customer service, quality work, and done before expected. Thank you!

Thank you so much for the extra time in giving the "two thumbs up"! We are pleased that we didn't just meet but rather exceeded your expectations. More now than ever, thank you for supporting local businesses!

- Harrell Automotive
5
Harrell Automotive

We truly appreciate the positive feedback! Thank you now, more than ever, for supporting local family business!

- Harrell Automotive
5
Harrell Automotive

Yes. When you diagnosed your vehicle and brought your part in, we were accommodating (even when your appointment was missed, resulting in the owner Mr. Harrell taking care of the installation personally) and installed your part, you diagnosed, at your request. When your diagnosis and supplied part did not resolve the issue, then yes it will require a diagnostic fee for our technicians to accurately diagnose the problem. This is how we responsibly spend your money further on parts, to fix the issue. Sadly you find this as a negative, however we believe it to be a positive. We do not wish to see customer's spending money on parts or labor for unnecessary repairs.

- Harrell Automotive
5
Harrell Automotive

Great experience all around!

We love our customers and we love Erie! Thanks for supporting family business Katie! Glad to hear that we exceeded your expectations

- Harrell Automotive
5
Harrell Automotive

Thanks for taking the extra minute to provide the positive feedback Kyndra! Especially today we appreciate your support of local family business

- Harrell Automotive
5
Harrell Automotive

It was my first experience with Harrell automotive. I came in for an oil change and was pleasantly surprised with the beautiful waiting area with lots of space and even beverages and snacks. Ryan was very friendly and helpful and they even washed my van! The location is close to my house which is a plus. I will certainly use Harrell automotive again! I give them 5 ⭐️ ⭐️⭐️⭐️⭐️

5
Harrell Automotive

The mechanics did a great job fixing our persistent problem with leaking air on all 4 tires on a VW CC.

Thanks for taking the extra time to give the positive feedback! Our goal isn't just to meet but rather to exceed your expectations at each visit! From regular recommended manufacturer maintenance to unexpected breakdowns, we're here when you need us. We truly appreciate your support of local family business, especially today!

- Harrell Automotive
4
Harrell Automotive

Fast and prompt service. Ryan at the front desk is super nice and friendly.

Thanks for taking the time to give us the positive feedback Daniel, we know you have a choice when it comes to your auto repair needs. We sincerely appreciate you're supporting local family business, especially today!

- Harrell Automotive
4
Harrell Automotive

Happy with the work on my truck. Runs good no leaks .

Thanks for taking your time to leave us the positive feedback

- Harrell Automotive
5
Harrell Automotive

My wifes Battery died on a friday afternoon, called Harrells and Ryan was able to handle not only the Battery but they also were able to get the Mrs into some Much needed snow tires. And she was able to use them this morning with the snow~~~~ Love Erie and Our community! Thanks again Ryan and Harrells for Helping us with our car troubles!

We thank you for taking the extra time to give the positive feedback! Ryan does a great job; we strive to make sure 100% of your visits with us don't just meet your expectations but exceeds them! Now more than ever we understand you have a choice and thank you for supporting local family owned business!

- Harrell Automotive