Took them over 3 hours to do an oil change, when they said it would be under an hour. Do not use this place
As the owner I take this type of a breakdown seriously. Our oil changes are quoted out at about 30 - 45 minutes and that is what we strive for. I will personally look into the breakdown as it should NEVER be 3 hours. I will pull your record for checkin and checkout, making sure to correct it moving forward. I personally reached out and left you a message Paul, and I would still welcome the opportunity to speak with you personally. It is disappointing that you feel so strongly as to not recommend us to others, again I would welcome the chance to have a conversation about why that is.
- Harrell Automotive